For your convenience, we provide links directly to the baggage policy guidelines for each airline from within the search results page. To access this information, click here.
You can also access the baggage policy guidelines from the search results page. Simply click on the "baggage information" button directly below any flight availability display.
Vayama wants you to have a great shopping experience and a great trip. If you have any questions on your trip or how to use this web site, this is the place to find your answers. And when you need it, a Vayama customer service representative will be there to help.
Need to make a change to your trip? Please click here.
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Check out the Help sections below to find answers to common Vayama questions.
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Send an email to cs@vayama.ca. We will get back to you within 24 hours or less. We can respond to most requests except pricing and change quotations.
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Call 1.778.785.4628 to speak to a Vayama customer service representative. Vayama customer service representatives are available:
24hrs/Day 7 days/Week
Initial Help (FAQ)
- Security and Privacy Information: Security and Privacy
- Will I need a passport and visa for international travel? Information about passports and visas
Flights
- Searching For Flights on Vayama: Tips and Instructions for shopping for airline tickets
- After Booking: Confirmation, change and cancellation of your booking
- Billing: Confirmation, change and cancellation of your booking
Hotel
- Booking a Hotel Hotel Information and Searching
Car Rentals
- Booking a Car Rental Car Rental Information and Searching
Travel Alerts
- Latest Travel Alerts from Vayama Information about travel warnings and disruptions
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