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For your convenience, we provide links directly to the baggage policy guidelines for each airline from within the search results page. To access this information, click here.


You can also access the baggage policy guidelines from the search results page. Simply click on the "baggage information" button directly below any flight availability display.

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Help | Billing

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A Vayama service fee may be assessed when a booking is completed as per the following:

On-Line Bookings
  • Airline tickets purchased through Vayama may carry a non-refundable booking fee of up to C$30.00/ticket depending upon airline, departure point and destination. The fee applies when the booking is completed on the vayama.com web site. In all cases, if applicable the booking fee is included in the price quoted to you and displayed separately within the "Taxes and Fees" section of the "Fare Summary".
Booking by Phone
  • A non-refundable booking fee of up to C$45.00 per ticketed passenger to a maximum of C$180.00 per reservation, is charged for airline tickets booked by phone.

Vayama takes special effort to keep all your personal information, including your credit card numbers, secure.

  • Your credit card number can only be transmitted over the Internet if your browser supports Secure Socket Layer (SSL) encryption.
  • SSL encodes the information so that it is transmitted in a format that prevents eavesdropping or data theft.
  • When received by our secure server, your credit card number is never transmitted over the Internet again.

Vayama currently accepts American Express, Visa, and MasterCard as forms of payment for your Vayama travel purchases.

At this time we are unable to accept Virtual Credit Cards (also known as "single purchase cards") for payment of tickets on the Vayama website. A virtual credit card allows for only a "single purchase". However, when purchasing through vayama two separate credit card charges typically take place. One charge is for the Vayama booking fee and a second charge (which goes directly to the airline) is made to cover the actual cost of the airline ticket.

Vayama accepts credit cards issued by banks all over the world. The only restriction is the credit card must be American Express, Visa, or MasterCard.

No. All tickets within a single reservation must be paid for using one credit card.

Your credit card will be charged, in full, for all air tickets at the time of booking. Hotel and car rental charges are paid directly to the hotel property and car rental company at the time of service unless stated otherwise at the time of booking.

Yes, all taxes and fees are included and clearly displayed as a separate amount within the "Price Summary" section prior to making your purchase.

Exception: Some countries impose an airport arrival and/or airport departure tax which are collected at the airport at the time of arrival/departure and therefore cannot be collected in advance. If this tax applies it is only collected when a stop of more than 24 hours occurs. Please check with your airline of international arrival/departure or call our Customer Care department at 1.778.785.4628 if you require more details.

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