For your convenience, we provide links directly to the baggage policy guidelines for each airline from within the search results page. To access this information, click here.
You can also access the baggage policy guidelines from the search results page. Simply click on the "baggage information" button directly below any flight availability display.
Severe winter weather is impacting customers traveling to, from, and through the Midwest United States on February 2 - 4, 2012.
The following airlines have announced flexibility policies for customers who want to change their reservations to, from, or through the region:
Due to possible flight changes and/ or cancellations on Air France flights on Feb 6-9 we advise you to carefully read the information provided by clicking here.
Vayama strongly suggests checking the Air France website in advance of departing for the airport to determine the exact status of your flight.
Malev (Hungarian Airlines) ceased operations per Friday February 3th 6am, 2012 Malev (Hungarian Airlines) ceased operations early Friday morning after the Board of Directors decided to minimize the airline?s losses. There has not been an official bankruptcy filing.
We very much regret the situation and understand that this might affect your travel plans.
We can offer you the following information:
* We will contact all passengers by phone and / or email with a departure date on Friday, Saturday, Sunday and Monday (3, 4, 5 and 6 February) on a Malev flight.
* (Local) Malev representation will assist passengers who have already flown to their destination and have a return date on/before February 29, 2012 in finding alternative flights. If calling from Hungary: +36 40 21 21 21. If calling from outside Hungary +36 1 802 11 11
* If you decide to book alternative flights yourself, then this is at your own costs.
*We will keep you informed through updated Travel Alerts of any new developments regarding the operation of Malev flights.
What you can do:
* Please do not call or email us if your departure date is after Monday 6 February. We are monitoring the situation closely and would like to keep our efforts focused on assisting passengers flying on 3 till 6 February.
* If you purchased Trip Insurance for the associated booking, you may be covered. Please contact Travel Guard directly to determine if your coverage protects you in this case. They can be reached at 1.877.525.2379.
* You must be aware that your flight with Malev will not be operated. As a result, you will need to consider alternatives.
Spanair ceased operations late Friday after a regional government in Spain announced it could no longer fund the airline, officials said.
The airline advised passengers who had booked flights with it to consult its website where it said "full information" would be displayed. However, from just before 9 p.m. (2000 GMT) the website read only "Website access not available."
For current details from Spanair on options available to impacted customers, click here.
American Airlines parent company, AMR Corp., announced that it has filed for Chapter 11 bankruptcy Tuesday, November 29, 2011. At this time American Airlines, American Eagle and all other subsidiaries will honor all tickets and reservation and operate normal flight schedules during the bankruptcy filing process. Please visit American Airlines website for more details.
For current information on airport conditions from major Canadian and U.S. airports click here.
For current information on airport conditions from major airports within Europe click here.
Vayama would like to advise our customers booking flights to, through, or from the USA that the Department of Homeland Security (DHS) and the Transportation Security Administration (TSA) now require Secure Flight Passenger Data (SFPD) to be entered into all reservations held for travel to/through/from the United States.
Customers planning to travel to the USA by air must provide the following information:It is very important to be aware that Secure Flight Passenger Data is NOT an optional entry. Without SFPD, passengers will not be allowed to travel.
If you are affected by this, please submit your passenger details immediately if you have not already done so, by emailing us at cs@vayama.ca quoting your booking reference, to ensure that we have the full details above. Failure to do so could result in your reservation being cancelled by the airline or you being denied boarding at the airport. SFPD must be present in your booking at least 72 hours in advance of flight departure.The TSA's website also has details about this mandatory programme. Click here for more information.
The Canadian office of Foreign Affairs and International Trade is warning citizens about the current political and civil unrest in Egypt, and other countries around the world and recommends deferring non-essential travel to these areas at this time. For more specific information, click here.
If your travel plans include travel to/from any of the impacted areas, vayama strongly suggest that you access the airline website or contact the airline directly for the most updated information on handling cancellations or refunds associated with these events.